Legal Policies & Terms

Effective Date: January 1, 2025

1. Information We Collect

Pushing Pixels Enterprise collects information you provide directly to us, such as when you create an account, use our resume builder service, or contact us for support. This may include:

• Name and contact information (email address, phone number)
• Professional information (work history, education, skills)
• Payment information (processed securely through third-party payment processors)
• Usage data and analytics information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:

• Service providers who assist in operating our business
• Payment processors to handle transactions
• Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@pushingpixels.my
Address: 17, JALAN 3B/3A, MONET SPRINGTIME BANDAR SUNSURIA, 43900 SEPANG, SELANGOR

Effective Date: January 1, 2025

1. Digital Products

Our resume builder service is a digital product. Due to the nature of digital services, we generally do not offer refunds once the service has been accessed or used.

2. Refund Eligibility

Refunds may be considered in the following circumstances:

• Technical issues that prevent you from using our service as described
• Service downtime exceeding 24 hours
• Billing errors or unauthorized charges

3. Refund Request Process

To request a refund, please contact us within 7 days of purchase at:

Email: refunds@pushingpixels.my

Please include your order number, reason for refund request, and any relevant screenshots or documentation.

4. Processing Time

Approved refunds will be processed within 5-7 business days and credited to your original payment method.

Effective Date: January 1, 2025

1. Digital Service Delivery

Pushing Pixels Enterprise provides digital resume building services. All services are delivered electronically and immediately upon successful payment completion.

2. No Physical Shipping

As we provide digital services only, there is no physical shipping involved. You will receive access to your resume builder account and generated resumes instantly.

3. Service Access

Upon successful payment, you will receive immediate access to our resume builder platform. Access credentials will be sent to your registered email address.

4. Technical Requirements

To use our service, you need:

• A modern web browser (Chrome, Firefox, Safari, Edge)
• Stable internet connection
• Valid email address

Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing and using Pushing Pixels Enterprise's resume builder service, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Pushing Pixels Enterprise provides an online resume building platform that allows users to create professional resumes optimized for applicant tracking systems (ATS).

3. User Responsibilities

As a user, you agree to:

• Provide accurate and truthful information
• Use the service for lawful purposes only
• Not share your account credentials with others
• Not attempt to reverse engineer or hack our system

4. Intellectual Property

The service and its original content, features, and functionality are owned by Pushing Pixels Enterprise and are protected by international copyright, trademark, and other intellectual property laws.

5. Limitation of Liability

Pushing Pixels Enterprise shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the service.

6. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

7. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.